Account Manager
- Appsoft Solutions
- 10 Positions
- Bengaluru
- 5 months ago
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Job Description
- Serve as the main point of contact in all matters related to client concerns and needs
- Build and strengthen client relationships to achieve long-term partnerships
- Maintain accurate client records, keeping track of any contract updates and renewals
- Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
- Handle inquiries and requests from customers and address their needs
- Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
- Meet regularly with other team members to discuss progress and find new ways to improve business
- Generate progress reports for clients and senior leaders within the organization
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
- Internship or professional experience in a sales or customer service role
- Ability to multitask and juggle several responsibilities simultaneously
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Proven track record of meeting or exceeding quotas and receiving positive customer feedback
- Proficiency with common customer success and customer relationship management software, such as Gainsight and Salesforce
- Professional certification (ex: from Strategic Account Management Association)
At Appsoft Solutions, client relationships are our top priority. Were looking for a dedicated and personable account manager to maintain client accounts and serve as our main point of contact. The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service. Applicants should also be proficient with audits, spreadsheets, and other productivity software. Apply today and help us build meaningful, long-lasting relationships that move our business forward.
Objectives of this role
Responsibilities
Required skills and qualifications
Preferred skills and qualifications
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Investment Banking / M&AFunctional Area: Not SpecifiedRole/Responsibilies: Account ManagerContact Details:
Company: AppSoft SolutionsLocation(s): Bengaluru
Keyskills: erp auditing negotiation skills tally crm strong communication skills gst
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Appsoft Solutions
software development company specialized in the development of websites, portals, desktop applications and Business Intelligence solutions.
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