Corporate Sales & Reservations
- OYO
- 3 - 6 years
- Noida, Gurugram
- 10 months ago
- Email to a friend
- Report this job
Job Description
Job Summary
We are looking for a dynamic, client-focused Corporate Sales & Reservations Specialist to oversee corporate accounts and manage end-to-end booking processes. This dual-role position involves building strong client relationships, securing recurring bookings, ensuring reservation accuracy, and delivering exceptional corporate customer service.
Key Responsibilities
Account Management
- Serve as the primary point of contact for assigned corporate clients.
- Develop and nurture strong relationships with business travel partners, relocation agencies, and corporate HR/Procurement teams.
- Understand client travel needs and offer customized solutions to maximize occupancy and revenue.
- Prepare and present account performance reports, feedback analysis, and upsell opportunities.
- Identify opportunities to expand accounts, retain high-value clients, and resolve escalations effectively.
Reservations & Booking Management
- Manage and process daily corporate bookings, changes, and cancellations across multiple channels.
- Coordinate with property management, operations, and revenue teams to ensure real-time availability and rate accuracy.
- Ensure timely and error-free confirmations, invoicing, and documentation.
- Respond to booking inquiries and issues via phone and email promptly and professionally.
- Monitor booking trends and collaborate on improving turnaround time and guest satisfaction scores.
Requirements
- 3+ years of experience in corporate sales, key account management, or hospitality reservations.
- Exposure to international markets is highly desirable.
- Proficient in handling B2B clients and managing CRM tools (e.g., Salesforce, HubSpot).
- Excellent communication, email etiquette, and stakeholder management skills.
- Strong problem-solving ability and a customer-first mindset.
Job Classification
Industry: Travel & TourismFunctional Area / Department: Sales & Business DevelopmentRole Category: Enterprise & B2B SalesRole: Key Account ManagerEmployement Type: Full timeContact Details:
Company: OYOLocation(s): Noida, Gurugram
Keyskills: B2B Relationship Handling Corporate Account Management Conflict Resolution & Upselling Sales Reporting & Client Retention Reservations & Booking Coordination
Similar positions
OYO
OYO is a global platform that empowers entrepreneurs and small businesses with hotels and homes by providing full stack technology that increases earnings and eases operations. Bringing affordable and trusted accommodation that guests can book instantly.
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in