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Customer Service - Email @ Hexaware Technologies

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 Customer Service - Email

Job Description

Details

Job Role: Visa facilitation service (Email process)


Experience: Min - 6 Months in Customer Service Voice Process


Qualification: Hsc / Graduate

Designation: Executive / Sr. Executive


Role:

1. Provide visa verification support to clients via social media and email

2. Handle customer queries and complaints on social media platforms and email

3. Ensure timely and accurate responses to customer inquiries

4. Collaborate with team members and cross-functional teams to resolve customer issues.


Shift Timing: 24/7 Shifts

Week Off: (2 Day rotational off)

Transport: Cab Facility: After 10pm - Female / Male After 12am


Location: Ghansoli, MBP - Build no. 3


If Interested share your resume on Ju***D@he*****e.com


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Hexaware Technologies
Location(s): Mumbai

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Keyskills:   Email Support Customer Service Blended Process Customer Handling Email Process

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₹ 1-3.5 Lacs P.A

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Hexaware Technologies

Hexaware BPS. is the wholly owned subsidiary of Hexaware Technologies Ltd. We are currently staffed at 4000+ people across Navi Mumbai (Mahape) Chennai, Nagpur US, Mexico and Russia. Hexaware BPS leverages on a strong technology legacy from its parent organization. With an amalgamation of passionate...