Handling the calls with good communication skills professionally. Can speak fluently in English with Telugu/Hindi.
Exceptional phone manner.
Excellent interpersonal and communication skills
Log in hours (Total hours 10:30:00 hrs. & Production hours 9:30:00 hrs.) to be completed adhering to the break schedules & being punctual.
Shift Hours: 24/7 window for Male employees and a rotational day shift for Females
Always be updated with the Process knowledge & daily updates
Mode of work: Work from Office, Tech Mahindra LTD,Pranava One Building 5th Floor,Beside Erramanjil Metro station.
Employment Type: Permanent.
Educational mandate: any Graduate can apply.
Working days after training: 5 with 2 days rotational weekly off.
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (Domestic)Functional Area: Not SpecifiedRole/Responsibilies: Customer Support