Job Description
->Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
->Ensuring accurate and timely completion of transactions to meet or exceed client SLAs.
->Responding to customer requests by phone and/or in writing to ensure timely resolution of unpaid medical insurance claims.
->Analyzing medical insurance claims for quality resolution.
->Resolving complex situations following pre-established guidelines.
->Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.
->Organizing and completing tasks according to assigned
Required Candidate profile
->Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST.
->University degree or equivalent that required 3+ years of formal studies of the English language.
->Demonstrated English proficiency is mandatory.
Job Classification
Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Freshers
Education
Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Contact Details:
Company: Ntt Data Global
Location(s): India chennai
Keyskills:
accounts receivable
ar calling
medical insurance
insurance claims
outbound calling
healthcare