Attend all calls courteously
Call logging and effective communication on call to respective departments
Define call priority as per SOP/department protocol and follow up accordingly
Ensure closure as per SOP/Department protocol
Data entry and maintenance of updated 'follow up' tracker

Keyskills: Call Centre
At Manipal Hospitals, we are devoted towards clinical excellence, patient centricity, and ethical practices. Our commitment to clinical excellence is palpable in the high calibre of our team of medical practitioners. Our nursing staff and paramedical professionals are highly competent and provide ...