Manager- OTC Billing/CPS
- Johnson Controls
- 7 - 9 years
- Noida, Gurugram
- 6 months ago
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Job Description
- End to End knowledge of OTC, Billing Expertise, Credit Rebill & Dispute Management
- Create Invoices and distribution to Client as well uploads in Third Party Portals
- Timely rollout of Monthly Invoices in close coordination with Order Management, Inventory, Customer Support Team
- Cross check Orders and Invoices against contracted terms to ensure billing consistency from contract signing to invoicing with monthly quality check.
- Expertise in Dispute Handling
- Accuracy check and corrective actions on error analysis
- Create and maintain process documentation for Billing Processes, adherarance to SOX & Internal Controls
- Supports process improvement initiatives
- Expertise on Core AR Knowledge with Strong Analytical Skills
- Ability to work in a high pressured, fast moving, and challenging environment
- Ability to work effectively under time critical deadlines
- Ability to analyze issues, apply or seek resources to help achieve a workable solution
- Organized & Detail Oriented
- Maintain high level of confidentiality and professionalism
- Minimum 7-9 years of experience in Customer Invoicing
- Working in US Shift timings (6. 30pm to 3. 30am)
- B. Com/BBA/MBA/M. Com
- Good Communication Skills (Verbal & Written)
- Distinctive Customer Orientation and Interact Courteously with Customers
- Desired work experience in Oracle, BAAN, Get Paid , Sales Force,
- Working Experience in Shared Services/BPO/F&A
Job Classification
Industry: Industrial Equipment / MachineryFunctional Area / Department: Finance & AccountingRole Category: Accounting & TaxationRole: Accounts Receivable ManagerEmployement Type: Full timeContact Details:
Company: Johnson ControlsLocation(s): Noida, Gurugram
Keyskills: BPO Order management Career development Baan Process improvement Diversity and Inclusion Billing Customer support Oracle OTC
Johnson Controls
Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disabilit...
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