Telecalling Executive || Job Hai (Info edge) || Noida
- Info Edge
- 0 - 2 years
- Noida, Gurugram
- 6 months ago
- Email to a friend
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Job Description
We are seeking a proactive and detail-oriented Telecaller Operations to join our team. The role involves handling inbound and outbound calls, coordinating operational tasks, supporting customer queries, and ensuring seamless service delivery. The ideal candidate should possess excellent communication skills, strong organizational ability, and a customer-first mindset.
Key Responsibilities:
1.Make outbound calls to jobseekers for coordination, updates, and follow-ups related to operational activities.
2.Maintain accurate records of customer interactions, feedback, and updates in the CRM system.
3. Adhere to quality standards and call scripts while maintaining a professional tone.
Key Skills & Requirements:
1.Strong verbal communication in English/Hindi.
2.Basic computer knowledge MS Excel, Email, CRM tools
3.Ability to multitask, prioritize, and manage time effectively
4.High level of accuracy and attention to detail
Working Hours: 10 AM to 6:30 PM
Working days: 6 days (Saturday WFH)
Free Shuttle available from metro station
Job Classification
Industry: Internet (E-Commerce)Functional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: ContractContact Details:
Company: Info EdgeLocation(s): Noida, Gurugram
Keyskills: Telecalling Outbound Calling Inbound Calls Outbound Process Client Relation Voice Support
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