ServiceNow Dev_Technical Lead
- Zensar
- 7 - 10 years
- Hyderabad
- 6 months ago
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Job Description
Required Skills & Qualifications:
Technical Expertise:
-Strong expertise in JavaScript, Glide API, AngularJS, HTML, CSS, and ServiceNow development frameworks.
-Deep knowledge of ITSM, ITOM, CMDB, HRSD, SecOps, CSM, and custom application development on ServiceNow.
-Proven experience in enterprise-wide integrations and ServiceNow architecture design.
-Experience in CI/CD, DevOps methodologies, and Agile/Scrum development.
Certifications
- ServiceNow Certified System Administrator (CSA),
- Certified Application Developer (CAD),
- Certified Implementation Specialist (CIS) is preferred.
Experience Required:
- Bachelors or masters degree in IT or Computer Science.
- 7 to 10 years of experience in ServiceNow development and leadership roles.
Key Responsibilities
- Mentor ServiceNow developers, ensuring best practices in coding, configuration, and integrations.
- Define and execute the ServiceNow development roadmap, aligning with organizational goals.
- Collaborate with IT leadership and stakeholders to drive platform adoption and innovation.
- Establish governance frameworks, coding standards, and security protocols for ServiceNow development.
- Responsible for - design, development, and deployment of ServiceNow applications, service catalog items, workflows, and integrations along with effort & schedule estimates.
- Provide technical solutions, design and development guidance to the engineering team for ITSM, ITOM, HRSD, SecOps, and other ServiceNow modules.
- Lead complex integrations with third-party applications using REST, SOAP, LDAP, MID Server, and APIs.
- Implement automation, AI/ML-driven workflows, and ServiceNow best practices to enhance business processes.
- Ensure compliance with ITIL frameworks, security policies, and ServiceNow standards.
- Support the Operations /SRE team to manage system upgrades, patching, and overall platform stability.
- Work closely with business units, IT teams, and ServiceNow administrators to gather requirements and translate them into solutions.
- Support the Transformation lead for continuous service improvement and Ops Lead for the platform management activities i.e. EOL upgrades and Family updates.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Software Development - OtherEmployement Type: Full timeContact Details:
Company: ZensarLocation(s): Hyderabad+ View Contact
Keyskills: Computer science Automation LDAP Coding CAD ITSM Javascript HTML Application development service catalog
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