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Hiring |B2C- Process| Noida| Naukri @ Info Edge

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 Hiring |B2C- Process| Noida| Naukri

Job Description

To make outbound calls to the paid jobseekers and discuss their search parameters ensuring relevant search

  • To engage with the jobseekers to reiterate all the benefits and to activate their account on Naukri post validation
  • To coordinate with internal departments / teams to resolve the customer requirement
  • To work on the online systems and applications as per the defined guidelines
  • To manage and resolve escalations as per TAT and other defined matrices

Required Skills:

  • Excellent verbal and written communication skills.
  • Good client interaction skills

Desired Skills:

  • Exposure in MS Office and the Internet would be given preference.
  • Prior experience in making outbound calls/ client servicing

Job Classification

Industry: Internet
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Info Edge
Location(s): Noida, Gurugram

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Keyskills:   freshers Inbound Voice Process Fluent English Customer Support Domestic Voice Process Bpo Voice Customer Care Domestic BPO Voice Process Voice Support Domestic Process

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₹ -4 Lacs P.A

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Info Edge

Criteo (NASDAQ: CRTO) is the global commerce media company that enables marketers and media owners to drive better commerce outcomes. Its industry leading Commerce Media Platform connects thousands of marketers and media owners to deliver richer consumer experiences from product discovery to purchas...