Global Call Centre @ Easemytrip

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Global Call Centre

Easemytrip
1 - 5 years
Noida, Gurugram
6 months ago
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Job Description

Coordinated effectively with airlines and customers over the phone.

Provide exceptional service by addressing inquiries and resolving issues.

Work towards revenue generation through effective ticketing processes and upselling opportunities.

Requirements

Possess in-depth knowledge of GDS systems, specifically Galileo and sabre.

Demonstrate proficiency in managing both international and domestic ticketing operations.

Strong understanding of city codes, airport codes, and airline hubs.

Excellent communication skill in both written and verbal formats.

Willingness to work in rotational shifts, including nights and weekends.

Job Classification

Industry: Travel & Tourism
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Easemytrip
Location(s): Noida, Gurugram

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Keyskills: Domestic ticketing Sabre Management Revenue generation

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Easemytrip

EaseMyTrip commenced its operations in 2008 by focusing on the B2B2C (business to business to customer) distribution channel and providing travel agents access to its website to book domestic travel airline tickets in order to cater to the offline travel market in India. Subsequently, by leveraging ...

Global Call Centre @ Easemytrip

Home > Voice / Blended