Operations Executive @ Petpooja

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Operations Executive

Petpooja
1 - 3 years
Ahmedabad
6 months ago
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Job Description

Role & responsibilities

Customer Relationship Management: Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and loyalty.
Issue Resolution: Address and resolve client inquiries, complaints, and issues promptly and efficiently.
Communication: Serve as the primary point of contact for clients, providing timely updates and proactive communication.
Team Collaboration: Work closely with internal teams to ensure client needs are met and to deliver seamless service experiences
Multi-Tasking: Efficiently manage multiple client accounts and requests simultaneously, ensuring timely and accurate completion of tasks. Adapt to shifting priorities and handle a variety of tasks, from issue resolution to data analysis, maintaining a high level of service quality throughout.
Client Requirements: Serve as a liaison between clients and the development team to effectively communicate and raise client requirements.

Preferred candidate profile

Bachelors degree in commerce or related field preferred.
Proficient in basic Excel functions.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations Manager
Employement Type: Full time

Contact Details:

Company: Petpooja
Location(s): Ahmedabad

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Keyskills: Back Office Operations Operations Data Entry Operation Invoicing

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₹ 2.75-3.25 Lacs P.A

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Petpooja

Petpooja is the largest next-generation Point of Sale Software platform with the usage of more than 1,00,000+ outlets live across India. We are a product-based software company based out of Ahmedabad, Gujarat. The company is present in more than 1000+ cities across India, with more than 1400+ emplo...

Operations Executive @ Petpooja

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