ServiceNow Senior Developer
- Tata Consultancy
- 7 - 9 years
- Pune
- 6 months ago
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Job Description
Role & responsibilities
- Create ServiceNow solutions for an organisation using JavaScript, Web Services, MYSQL, and CSS
- Identify any deficiencies within the HRSD applications and create the custom flows
- Integrate ServiceNow applications with other programs, Analyse technical development requirements and MID servers/ REST API/ ODBC
- Need to have deep understanding in decision table in ServiceNow for the creation of tickets and routing
- Develop and troubleshoot the AD/ Ldap integration in ServiceNow applications
- Provide documentation and deep knowledge in creation of reports and Dashboard
- Develop and troubleshoot Service/ ESC portals ServiceNow applications
- Knowledge in configuring the workspaces (Agent, HRSD and Service operations workspaces)
- Able to troubleshoot the ServiceNow ITOM Auto discovery
- Experience in implementing ServiceNow SAM Pro module independently.
- Championing the SAM lifecycle process and procedures to ensure data integrity of software rights and usage to support SAM compliance.
- Register new Software Assets/Configuration Items (CIs) while maintaining proper relationships as defined in the agreed SAM-Pro Models
- Serve as the technical subject-matter-expert for ServiceNow IT Hardware and Software Asset Management
- Take ownership and collaborate with IT Asset Management process/function owners and SMEs across IT to implement and enhance capabilities.
- Lead the requirements and design workshops, and implementation.
- Design, develop, implement and test ServiceNow IT Asset Management capabilities.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT & Information Security - OtherRole: IT & Information Security - OtherEmployement Type: Full timeContact Details:
Company: Tata ConsultancyLocation(s): Pune+ View Contact
Keyskills: SAM lifecycle Integration Servicenow Itom Servicenow It Service Management
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