Manager Enterprise KAM
- Shiprocket
- 8 - 13 years
- Noida, Gurugram
- 7 months ago
- Email to a friend
- Report this job
Job Description
Job Type: Permanent Job Title: Manager-Enterprise KAM Location: Gurgaon Reporting Into: Associate Director Educational Qualification: Graduate/ post Graduate. Role Overview:
Shiprocket is looking for a dynamic manager - National KAM with 8 years to 10 years of experience, Team to drive client retention, shipment growth, and revenue expansion across key accounts. This role involves managing and nurturing client relationships, leading a team of Key Account Managers, and ensuring delivery of growth targets. The role requires strong collaboration with cross-functional teams including operations, finance, product, and tech to ensure seamless service and client satisfaction. Duties and Responsibilities:
Drive client retention, and satisfaction for national accounts.
Lead shipment volume growth and revenue expansion from existing clients.
Build and manage strong relationships with key stakeholders and decision-makers.
Manage and mentor a high-performing team of Key Account Managers.
Collaborate with cross-functional teams to resolve issues, drive operational excellence, and deliver tailored solutions.
Skills required :
8 years to 10+ years in KAM/Client Success roles with 3-4 years in team management.
Proven track record in client retention, revenue, and shipment growth.
Strong leadership, relationship management, and problem-solving skills.
Experience in logistics, SaaS, e-commerce, or tech-driven industries preferred.
Job Classification
Industry: Courier / LogisticsFunctional Area / Department: OtherRole Category: OtherRole: OtherEmployement Type: Full timeContact Details:
Company: ShiprocketLocation(s): Noida, Gurugram+ View Contact
Keyskills: Relationship management Client satisfaction Team management Operational excellence Client retention SAAS E-commerce Revenue expansion Associate Director Logistics
Fraud Alert to job seekers!
₹ Not Disclosed
Similar positions
Shiprocket
To create an e-commerce enablement platform that leverages data, workflows and supply chain at scale to make eCommerce open, simple and trustworthy for everyone.
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in