Specialist @ Shiprocket

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Specialist

Shiprocket
2 - 6 years
Noida, Gurugram
6 months ago
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Job Description

Key Responsibilities:

Regularly follow up with customers/clients for pending payments for churned/high ageing clients through calls, emails, and official communication channels to ensure meeting monthly targets.

Maintain and update collection trackers and payment follow-up status in internal systems.

Coordinate with internal departments (Sales, Customer Support, Billing) to resolve invoice/payment-related queries.

Ensure timely escalation of overdue cases in line with internal SOPs.

Support reconciliation of accounts receivable with the finance team.

Generate and share regular collection reports and dashboards with stakeholders.

Work towards achieving monthly/quarterly collection targets and improving DSO (Days Sales Outstanding).

Job Classification

Industry: Courier / Logistics (Logistics Tech)
Functional Area / Department: Finance & Accounting
Role Category: Finance
Role: Finance - Other
Employement Type: Full time

Contact Details:

Company: Shiprocket
Location(s): Noida, Gurugram

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Shiprocket

To create an e-commerce enablement platform that leverages data, workflows and supply chain at scale to make eCommerce open, simple and trustworthy for everyone.

Specialist @ Shiprocket

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Specialist

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