Cloud Support Technician @ Betsol

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Cloud Support Technician

Betsol
2 - 6 years
Belgaum
7 months ago
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Job Description

Responsibilities:

Be the frontline expert - Manage and maintain multiple customer cloud environments, ensuring uptime and performance.
Own the customer experience - Resolve support tickets efficiently while keeping customers informed and confident in your expertise.
Think fast, act faster - Identify, troubleshoot, and escalate high-priority issues to prevent downtime and disruptions.
Collaborate to innovate - Work with senior engineers, account teams, and project managers to resolve complex cloud and networking challenges.
Stay hands-on - Provide direct support via phone and email, ensuring quick, effective resolutions that keep businesses running smoothly.
Drive solutions, not just fixes - Deliver lasting resolutions that enhance system stability, security, and customer success.

Required Qualifications:

High School Diploma/GED (or equivalent experience), with less than 2 years of professional experience, OR a minimum of 2 years of relevant experience in a technical support role.
Basic knowledge

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: Network (Support) Engineer
Employement Type: Full time

Contact Details:

Company: Betsol
Location(s): Belgaum

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Keyskills: Computer science NSE Networking WAN Active directory Customer experience CCNA microsoft Information technology Technical support

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Cloud Support Technician @ Betsol

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