Delivery Manager
- Uplers
- 3 - 7 years
- Mumbai
- 6 months ago
- Email to a friend
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Job Description
Expected Notice Period: 15 DaysShift: (GMT+05:30) Asia/Kolkata (IST)
Opportunity Type: Remote
What do you need for this opportunity? Must have skills required:
automations, data design, delivery management, Jira, SFMC, Agile, Salesforce, Scrum
Key Responsibilities:
- Lead and moderate all agile ceremonies for two distributed Scrum teams (Product Backlog Refinement, Sprint Planning, Daily Stand-ups, Retrospectives etc.).
- Own the end-to-end sprint cadence: prepare agendas, configure tooling (Jira, Confluence, Teams, SharePoint), track progress, and follow up on action items.
- Act as a delivery manager who proactively detects impediments early, proposes solutions, and drives them to closure - rather than purely facilitating.
- Serve as a backlog co-owner and sparring partner to the Product Owner: continuously groom items, challenge scope, and keep work lean, value-driven, and aligned to the product roadmap.
- Collaborate closely with business analysts, solution & technical architects, and digital-marketing stakeholders to translate high-level requirements into executable sprint plans and realistic release roadmaps.
- Monitor team velocity and capacity. Intervene quickly when stories risk spill-over, blockers emerge, or cross-team alignment is missing. In other words, "connect the dots" across teams.
- Champion pragmatic Agile/Scrum practices that adapts to Hilti's way of working, embedding lessons learned and industry best practices to nurture a mature, self-sufficient team.
- Provide frequent, concise status updates to global and regional stakeholders (Strategic Marketing, Global IT, external partners) and coordinate release planning.
- Be willing to get hands-on with SFMC: understand data models, automations, deployment mechanics, and release processes well enough to guide the team and de-risk delivery.
- Ensure end-to-end delivery of assigned work pages by engaging team members in relevant tasks, coordinating cross-team efforts and sharing regular updates with stakeholders.
- Preferable to have someone who works during or close to Malaysia working hours (+8 GMT).
Requirement / Proficiency Level:
- Requirements / Description
- Must have - 3 years of experience and aboveMust haveProven ability to work independently, anticipate issues, and unblock teams
- Must have - Deep understanding of Agile & Scrum and ability to tailor practices to teams' context
- Must have - Technical project or delivery management background (ideally on SaaS platforms)
- Must have - Release-planning expertise and experience coordinating multi-team deployments
- Must have - Experience using JIRAMust haveDirect, hands-on experience with SFMC (projects, operations, or architecture)
- Nice to haveWorked with Salesforce technology before
- Nice to haveExperience guiding teams through SFMC best practices on data design, automations, and deployments
- Thank you and let me know if you have any questions.
Job Classification
Industry: BankingFunctional Area / Department: Project & Program ManagementRole Category: Technology / ITRole: Principal Program ManagerEmployement Type: Full timeContact Details:
Company: UplersLocation(s): Mumbai
Keyskills: salesforce delivery management scrum agile jira digital marketing email marketing ampscript css project management confluence sharepoint email campaign javascript salesforce marketing cloud lean saas sprint planning journey builder html sfmc
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