Customer support Executive - International voice Experience mandatory
- Teleperformance (TP)
- 0 - 4 years
- Chennai
- 6 months ago
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Job Description
(Join us as a Customer Support executive with Strong Verbal Communication Skill required.)
- Someone who can speak regional Language - English with Telugu/ Kannada/ Malayalam/ Hindi would be preferable
Job Title: Customer Support Executive
Job Summary / Overview:
- We are recruiting candidates with experience in international Voice experience, preferably someone with customer support experience from BFSI Industry.
- Customer Support Executive will be responsible for handling customer inquiries and concerns via with a keen focus on effective communication.
- Your primary goal will be to ensure prompt, accurate, and courteous responses to all incoming calls while maintaining ambitious standards of customer satisfaction.
Preferred candidate profile:
- Handle queries and problems of the customers.
- Location -Chennai
- Work Mode - From Office
- Minimum 1year of experience in international voice process in banking sector.
- Excellent Written & Spoken English Skills.
- Language - English with Telugu/ Kannada/ Malayalam/ Hindi
- Follow a 24/7 rotation shift schedule, which may include nights, weekends, and holidays, to ensure round-the-clock customer support coverage.
- Salary Slab - 25k CTC as per experience.
- Graduation is mandatory
- Experienced candidates must have minimum 6 months of experience in BPO sector with valid documents i.e., offer letter, relieving/experience letter and last three months' salary slip.
- Must have excellent command in English and good communication skills.
**Candidates who have MTI in their speech and pursuing education will not be considered.
Working Schedule:
- 6 days working with rotational shift and 1 days rotational off.
- Shift duration of 9 hours including 1 hour break.
- Casual leaves won't be entertained for the first three months apart from week offs.
***************NOTE**************************
Permanent Work Location:
Pattabiram Tidel park
Interview Location:
Ambit IT Park (Ambattur)
Interested candidates can share your profile to - HR Steffie - 9363458*** /HR Sreevedha - 6385418***
Job Classification
Industry: BPM / BPOFunctional Area / Department: BFSI, Investments & TradingRole Category: Banking OperationsRole: Banking Operations - OtherEmployement Type: Full timeContact Details:
Company: Teleperformance (TP)Location(s): Chennai
Keyskills: BPO Hiring Bpo Customer Service Bfsi Recruitment Banking Recruitment Bpo Voice Bfsi Banking And Finance Bulk Hiring Voice Process Voice Support International Voice Process banking
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