Process Associate-ITSM/Customer Experience @ Robert Bosch

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Process Associate-ITSM/Customer Experience

Robert Bosch
0 - 1 years
Coimbatore
6 months ago
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Job Description

Roles & Responsibilities :

Coordinate ITSM rollout activities with internal and external stakeholders.
Work with stakeholders to prioritize, plan, and manage multiple projects and tasks efficiently.
Verify training documents and onboarding formats to ensure they meet defined standards and requirements.
Conduct knowledge transfer and training sessions for diverse user groups including technical and non-technical teams.
Ensure smooth onboarding process for users in line with ITSM framework.
Qualifications

Educational qualification:

Bachelors degree (BE) in Computer Science, Information Technology, or a related field

Experience :

2+ Years of experienc

Job Classification

Industry: Automobile
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Robert Bosch
Location(s): Coimbatore

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Keyskills: Computer science Training delivery Process Associate Interpersonal skills ITSM Management Customer experience ITIL Information technology

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Robert Bosch

Robert Bosch Engineering and Business Solutions Private Limited Company Description Robert Bosch Engineering and Business Solutions Private Limited (RBEI), is a 100% owned subsidiary of Robert Bosch GmbH, one of the world s leading global supplier of technology and services, offering end t...

Process Associate-ITSM/Customer Experience @ Robert Bosch

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