Senior IT Business Analyst
- Orange Business
- 3 - 5 years
- Noida, Gurugram
- 5 months ago
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Job Description
Experience: 3-5 years
Role Summary
Own end-to-end delivery of complex Pega initiatives in a telecom context Drive requirement definition, solution design, policy implementation and liaise across business and IT to ensure on-time, high-impact results
Own end-to-end delivery of complex Pega initiatives in a telecom context Drive requirement definition, solution design, policy implementation and liaise across business and IT to ensure on-time, high-impact results
Key Responsibilities
Stakeholder Engagement: Lead workshops with GDO, to capture and refine business requirements
Solution Design: Analyze needs for Pega applications, draft functional specs, impact analyses, and executive briefings
Integration Oversight: Identify dependencies on external systems; coordinate REST/SOAP-based API delivery across IT teams
Lifecycle Deliverables: Produce solution proposals, UAT plans, backlog grooming artifacts and dependency matrices
Policy & Governance: Contribute to Pega governance policies and champion their implementation
Team Leadership: Mentor junior analysts/developers, guide technical design, and supervise small workstreams
Backlog & Prioritization: Own the product backlog, set priorities in line with business value, and maintain stakeholder satisfaction
Quality Assurance: Validate that delivered solutions meet requirements through rigorous testing and user-acceptance activities
Required Skills & Qualifications
3-5 years in Business Analysis or Pega consulting/development, including BSS domain exposure
Pega Business Architect (or System Architect) certification preferred
Proven track record across full project lifecycles (requirements, design, test, rollout)
Solid facilitation skills and experience with TMF-aligned processes and APIs
Hands-on knowledge of REST/SOAP, XML/XSD and SQL
Agile/Scrum practitioner; certifications in BA or Scrum are a plus
Excellent communication, leadership and stakeholder-management abilities
Bachelor s degree in Computer Science, Engineering, Business or related field
Be part of a global team building Orange Business s next-generation Service Delivery Application on Pega, driving seamless customer experiences across globally Work with cutting-edge Pega automation to streamline order management, fulfillment and support processes for our international telecom customers Help shape a scalable, high-performance platform that meets dynamic market demands and evolves with emerging digital services
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Data Science & AnalyticsRole Category: Business Intelligence & AnalyticsRole: Business AnalystEmployement Type: Full timeContact Details:
Company: Orange BusinessLocation(s): Noida, Gurugram+ View Contact
Keyskills: Order management Telecom Automation Manager Quality Assurance Bss Business analysis XML Consulting Pega SQL
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