Job Description
In these roles you will be responsible for: *Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
*Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
*Analyzing medical insurance claims for quality assurance
*Resolving moderately routine questions following pre-established guidelines
*Performing routine research on customer inquiries.
*Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
*Identify the outstanding claims with payers through the reports from clients
*Place calls with payers with regard to outstanding claims
*Document the details of the calls made to payers in DBPMS and the client software
*Coordinate with the team leader in following the processes
Required Candidate profile
*12th / Diploma/ Degree / Graduate/ Under Graduate( Graduation not mandatory)
*1+ year of experience in AR Calling/ Denial Calling/ Denial Mangement
*Flexible to work with US shifttiming
Interview Mode: Telephonic/ Video Call For further Clarification, PH 7904023***/ email @ 17***6@nt****a.com
Job Classification
Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization, Graduation Not Required
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Contact Details:
Company: Ntt Data Global
Location(s): Chennai
Keyskills:
Senior AR Caller
Denial Handling
AR Calling
senior accounts receivable caller
AR Caller