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International Voice Process Executive- Experienced @ IntouchCX

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 International Voice Process Executive- Experienced

Job Description


Job Title: International Voice Process Executive
Experience: 1 to 3 Years
Location: Planful B16, Raheja Mindspace, Hi-Tech city
Shift: Night Shift / Rotational
Language: Fluent English Communication Required
Salary: 2.5 LPA- 4.25LPA


Why Join Us?

Join a dynamic and growing global BPO team where your voice will be heardliterally. Work with top international clients, build your global communication skills, and accelerate your career with world-class training and support.


Key Responsibilities

  • Handle inbound and outbound calls from international customers.
  • Provide excellent customer service and resolve queries effectively.
  • Understand customer needs and provide accurate information and solutions.
  • Maintain call quality, customer satisfaction, and timely follow-ups.
  • Record and update customer information as per process guidelines.

Who We're Looking For

  • 1 to 3 years of experience in international voice process.
  • Excellent verbal communication skills in English (mandatory).
  • Ability to work in a fast-paced, target-driven environment.
  • Strong interpersonal skills and customer-centric approach.
  • Ready to work in night/rotational shifts.

What We Offer

  • Fixed Salary + Performance-based Incentives
  • Cab facility (pick-up & drop)
  • 5 Days Working (Rotational Offs)

  • Great career growth & promotion opportunities
  • Energetic and supportive team environment

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   International Voice Process Communication Skills International Call Center International Process International Calling International BPO

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₹ 2.5-4 Lacs P.A

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IntouchCX

About company *IntouchCX Intouchcx is a global customer care and technology company that provides value- driven, future-forward solutions. For over 20 years, we have been the people and technology behind the worlds biggest brands, empowering human potential through our artificial intelligence di...