Customer Support Representative
- Artech Infosystems
- 99 Positions
- Bengaluru
- 6 months ago
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Job Description
- Respond to candidates queries over email/text.
- Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
- Ensure Customer Satisfaction
- Excellent communication skills (verbal and written).-MUST
- Proven work experience in an international contact center environment (preferably USA) in making/receiving calls.
- Experience working and delivering under strict timeline.
- Should have neutral accent
- An ability to handle sensitive and confidential information.
- Agile and flexible with work schedule.
- Logical and analytical thought process.
- Willing to work in any US shift (EST/CST/MST/PST).
We are looking for a Recruitment associate to join our Talent Acquisition team and help candidates complete their application,
perform screening of candidates, schedule/reschedule their first day and share first day details with new employees.
This will involve interact with candidates via email, phone call, instant messaging.
Responsibilities:
Handle inbound/outbound calls and resolve candidates queries and complete job application.
Requirements:
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (International)Functional Area: Not SpecifiedRole/Responsibilies: Customer Support RepresentativeContact Details:
Company: Artech InfosystemsLocation(s): Bengaluru
Keyskills: international voice process voice process semi voice international international bpo customer support
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Artech Infosystems
Artech Infosystems Pvt. Ltd. Artech is a Global Provider of Workforce Solutions & IT Consulting Services. Having our Head Office at New Jersey and other locations are Noida, Bangalore, Pune, Hyderabad, & Chennai. Having global employee strength of 7000+.
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