IT Software - Support, Operations - Chandigarh
- Ascentx Software
- 8 - 10 years
- Mohali, Chandigarh
- 6 years ago
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Job Description
Bachelors/ Masters professional education with good academic score from reputed instituteKEY SKILLS:
IT Operations in a product based company(Cloud- SAAS environment)
Desired Profile: The Operations Manager at Ascentx Software Development Services Pvt. Ltd. will be responsible to conduct day-to-day administration and operational tasks assigned by Senior Management and will get further from under the Chairman. Must have experience handling operations of a cloud SAAS environment which is operational 247. This responsibility will include (but is not limited to), strategy planning, coordination and supervision, administrative tasks and recruitments.
Reporting to the CEO and serving as a member of the management team this position's primary responsibility is ensuring organizational effectiveness by providing leadership for the organization?s operations. Role Expectation: Work in close coordination with the Senior Management under directions from the Chairman and establish at par global standards in operating. Ensure the company has sound operations running 247 Inspirational leader with the ability to lead a team through significant transformation while maintaining the highest standard of execution. Plan, direct and manage technical Presales/ Sales to drive the business to increase continuous growth and profitability. Liaise and negotiate with clients to get best deals for business growth and represent Company in relevant professional organizations. Shape a culture of innovation, change, execution excellence and excitement within the current and freshly created team. Undertake overall responsibility of the business unit develop and maintain business relationships with all government officials and ensure compliance to all existing processes and meet the defined Service Level Agreements. Ensures that the teams are mentored and work towards adherence of all SOP's/ processes, required to be complied with, from an Organizational and ISO perspective. Customer service focus. In accordance with Security Plan ensure procedures to protect applications and data. Oversee application system lifecycle management and annual/ quarterly/ monthly IT audits based upon best practices including collection of metrics. Ensure that the organizational quality policies, standards and processes are in place and the project processes conform to quality plans (HR/ Finance/ IT Operations/ Delivery Management) Ensure that the regular audits of project products and processes are being conducted (HR/ Finance/ IT Operations/ Delivery Management)
Job Classification
Industry: IT-Software, Software ServicesFunctional Area: IT Software - System Programming,
Role Category: Senior Management
Role: Senior Management
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not Required
Contact Details:
Company: Ascentx SoftwareLocation(s): Mohali, Chandigarh
Keyskills: Administration Delivery management Service level Policies ISO Senior management Customer service IT operations Operations Business Executive
Ascentx Software
Ascentx Software Development Services is the provider of flagship products and solutions for its US based group companies Taigle LLC and Stonewain Systems Inc. Why we call our products problem-solvers? Because we know that they have been forged in the fire of rising industry demands and needs.
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