Campaign Execution
- Netcore Cloud
- 2 - 4 years
- Mumbai
- 11 months ago
- Email to a friend
- Report this job
Job Description
Email Campaign Execution SpecialistThane | Email Deliverability | Full-time Do you thrive on ensuring customer successAre you passionate about
optimizing technology for maximum impactIf youre a customer-focused individual with a knack for email marketing,
this is your chance to shine!Were seeking a driven Email Campaign Execution Specialist to empower our
clients by expertly managing their email campaigns within the Netcore platform.Youll be their trusted advisor, ensuring seamless execution and maximizing
their ROI. What Youll Do: Campaign Management: From build and testing to deployment and scheduling,
youll handle all aspects of email campaign execution within Netcore. This
includes segmentation, dynamic content, A/B testing, and more.
Netcore Mastery: Leverage Netcores full suite of features (email editors,
automation workflows, reporting dashboards, etc.) to optimize campaign
performance and efficiency.
Quality Assurance Champion: Guarantee flawless campaigns by meticulously
testing content, links, rendering across devices and email clients, and
deliverability.
Targeted Campaigns: Implement segmentation strategies to reach the right
audience with the right message, driving en
gagement and conversions.
List Management Pro: Maintain clean and compliant email lists, adhering to
data privacy regulations (GDPR, CAN-SPAM).
Data-Driven Insights: Monitor key metrics (open rates, click-through rates,
conversions) within Netcore and other analytics platforms. Analyze data,
generate reports, and identify opportunities for optimization.
Collaborative Spirit: Partner with marketing teams (content, design) to
ensure smooth campaign development and execution.
Industry Expert: Stay ahead of the curve with email marketing best
practices, trends, and Netcore platform updates.
Problem Solver: Proactively identify and resolve technical issues related
to campaign execution.
Customer Advocate: Address customer queries and issues via phone, email,
and ticketing systems, providing top-notch support.
Proactive Support: Anticipate customer needs and offer proactive assistance.
Relationship Builder: Cultivate strong client relationships and collaborate
effectively with internal teams.
Process Improvement: Identify opportunities for process changes and product
enhancements.
Alert Monitoring: Monitor internal alerts and escalate critical issues.
Campaign Analysis: Analyze and monitor campaign delivery, providing reports
to clients.
HTML Proficiency: Perform basic HTML modifications as needed.
Campaign Execution Across Channels: Facilitate campaigns across various
channels (email, SMS, voice, automation).
Account Management: Monitor and manage client accounts to maximize ROI.What Youll Bring: Bachelors degree in Arts, Commerce, or a related field preferred.
Solid understanding of email marketing principles (deliverability,
segmentation, personalization, A/B testing).
HTML/CSS proficiency a plus.
Experience with other email marketing platforms a plus.
Meticulous attention to detail and commitment to quality.
Strong analytical and problem-solving skills.
Ability to work independently and collaboratively.
Excellent communication (written and verbal) and interpersonal skills.
Exp 1-2 years of customer support experience preferred; freshers with
strong communication skills and a willingness to learn are also encouraged to
apply.
Proficiency in Microsoft Excel/OpenOffice Calc and PowerPoint.
Self-motivation, a proactive mindset, and a passion for learning.
Team-player attitude with patience and discipline.
Knowledge of Linux, DNS, and mail systems a plus.
Ability to work flexible shifts.
6 Day Working
Job Classification
Industry: Film / Music / EntertainmentFunctional Area / Department: Marketing & CommunicationRole Category: Corporate CommunicationRole: Analyst RelationsEmployement Type: FreshersContact Details:
Company: Netcore CloudLocation(s): Mumbai
Keyskills: Automation Manager Quality Assurance Linux Analytical Process improvement Customer support HTML Scheduling Account management Analytics
Netcore Cloud
Netcore cloud is first and leading AI/ML-powered customer engagement and experience platform (CEE) that helps B2C brands increase engagement, conversions, revenue and retention. Our cutting-edge SaaS products enable personalized engagement across the entire customer journey and build amazing digital...
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