Hiring For Service Delivery Manager Role - Hyderabad
- Cognizant
- 10 - 17 years
- Hyderabad
- 7 months ago
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Job Description
Role & responsibilities
- Managing initiatives and resources across the project to facilitate seamless transformation.
- Creating and providing high quality presentations, Reports and client deliverables.
- Lead and Scale up the Process.
- Define, implement and measure different KRA (Key Result Areas) for the workforce leading overall performance improvement.
- Flexibility to work across multiple rotational shifts/night shifts.
- Ability to work in a rich diverse environment, handle cultural and language differences and an effective communicator.
Qualifications:
- Number of years of experience in Operations.
- Exposure to project and program management function.
- Ability to effectively influence and communicate cross-functionally with all levels of management.
- Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment.
- Ability to manage multiple teams spread across different locations.
- Escalate issues to program stakeholders where necessary
- Stakeholder management and regular report outs to senior management
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations - OtherEmployement Type: Full timeContact Details:
Company: CognizantLocation(s): Hyderabad+ View Contact
Keyskills: Senior Operations Manager Operations Senior Manager Service Delivery Management
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