Identity Access Management
- Kiya.ai
- 5 - 8 years
- Mumbai
- 6 months ago
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Job Description
Hi All,
Greetings of the day!
Currently we are having opening for the position of Identity Access Management with one of a leading International Investment Bank located at Mumbai.
Experience - 5 to 8 Years
Location - Goregaon (Hybrid)
Responsibilities
- Infrastructure Maintenance
- Ensure the IAM infrastructure (SailPoint/ ETAC/ LDAP IDM) is available and functional with a daily Monitoring check
- Check and remediation: exploration errors, Authorization, Servers integration
- Provisioning check and remediation on servers to meet KPI expectations
- Infrastructure/ Application availability & monitoring
- Incident Management:
- First user contact: Support users in the resolution of incidents (ServiceNow/Email)
- Incident analysis and resolution
- Entry point for Expert escalation
- Contribution to continuous production optimization (curative and preventive)
- Service Requests management: Support people of end user queries (ServiceNow/Email)
- Strong hands-on experience on Web and Application servers
- Provide technical leadership and Propose improvements related to the support activity (job performance, service request, production incidents)
- Good knowledge on Incident/Change/Problem management process (ServiceNow).
- Have good knowledge on setting up monitoring of servers through Dynatrace tools
Technical & Behavioral Competencies
- Knowledge of ITIL
- General IT infrastructure knowledge
- Strong infrastructure skills Cloud & OPEN (OS Linux RHEL, Windows Server, Middleware, etc.)
- Knowledge and experience with IAM tool: SAILPOINT/ Cyberark - Enterprise Password vault
- Good written and spoken English
- French speaking will be appreciated
- Measure and identify areas for improving Quality and overall Delivery
- Able to communicate efficiently
- Good Team Player
Specific Qualifications (if required)
- Strong infrastructure skills Cloud & OPEN (OS Linux RHEL, Windows Server, Middleware, etc.)
- SailPoint expertise.
- LDAP IDM knowledge nice to have
- Strong interest in Incident Management with analytical and investigative skills
Interested candidates can share their updated resume at di*********i@ki*a.ai
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT SupportRole: IT Support - OtherEmployement Type: Full timeContact Details:
Company: Kiya.aiLocation(s): Mumbai
Keyskills: Identity Access Management Support SailPoint ServiceNow LDAP Windows Server Sailpoint Identity Management Dynatrace Middleware CyberArk
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