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Sr. IT Service Management Analyst @ Ajay Kumar 3 Hiring

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 Sr. IT Service Management Analyst

Job Description

    Experience: A minimum of 5-7 years of experience in IT service management, organizational development, or a related field. Proven track record of successfully managing large-scale ITSM initiatives in complex environments. IT Service Management Expertise: Deep understanding of IT service management principles, methodologies, and tools. Familiarity with frameworks such as ITIL, ADKAR, Prosci, or similar is highly desirable. Strong Communication Skills: Exceptional verbal and written communication skills. Ability to create clear, persuasive, and engaging communications tailored to diverse audiences. Analytical Skills: Strong analytical and problem-solving abilities. Capability to assess the impact of changes to IT service management processes and develop data-driven strategies to address challenges. Interpersonal Skills: Excellent relationship-building skills with the ability to work effectively with individuals at all levels of the organization. Certifications: Relevant certifications in change management or project management, such as ITIL, CCMP, PMP, Cloud certifications or similar, are highly desirable. Adaptability: Flexibility to adapt to changing priorities and manage multiple projects simultaneously. Ability to work in a fast-paced, dynamic environment and participate in an on-call rotation that includes weekends and holidays.,

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Sr. IT Service Management Analyst

Contact Details:

Company: InterVision Systems
Location(s): Maharashtra,

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Keyskills:   Strong Communication Skills Analytical Skills Interpersonal Skills Adaptability Certifications

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Ajay Kumar 3 Hiring

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