Technical Operations Manager - IT Infrastructure
- IDESLABS
- 10 - 20 years
- Hyderabad
- 6 months ago
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Job Description
Position : TechOps ManagerTimings : 9 am to 6 pmLocation : HyderabadJob Summary :The TechOps Team Lead will play a pivotal role in managing and guiding the technical operations team in India.This role requires deep knowledge of infrastructure management and best practices.The ideal candidate will be a technical leader capable of managing a team to ensure our technology infrastructure's reliability, availability, and performance.Key Responsibilities : 1. Team Leadership and Management :- Lead and mentor a team of DevOps, SecOps, Linux Engineers, DBA's, network engineers, and other technical staff.
- Develop team goals and objectives in alignment with IT strategies the IT management team sets out.- Conduct performance reviews, identify training needs, and foster professional development.Infrastructure Management :
- Oversee the design, deployment, and maintenance of the company's IT infrastructure, including servers, networks, and cloud services.- Ensure high availability and acceptable levels of performance of mission-critical resources.Incident and Problem Management :
- Lead the response to critical incidents, acting as a technical lead during service disruptions.- Ensure root cause analyses are conducted and that the results are used to prevent future incidents.Strategic Planning and Optimization :
- Contribute to the strategy and planning of infrastructure improvements and investments.- Optimise existing infrastructure for cost, performance, and security.Security and Compliance :
- Ensure infrastructure is compliant with relevant industry standards and regulations.- Collaborate with security teams to ensure the organisation's infrastructure is secure and risks are mitigated.Documentation and Knowledge Sharing :
- Ensure the creation and maintenance of system documentation.
- Promote a culture of knowledge sharing and documentation within the team.Required Qualifications :- Bachelor's degree in computer science, Information Technology, Engineering, or a related field, or equivalent experience.- 10+ years of professional experience in IT operations or infrastructure roles, with at least 3 years in a leadership or managerial capacity.- Deep technical knowledge of server hardware, operating systems (Linux/Windows), networking, and cloud services (AWS, Azure, GCP, etc.- Strong analytical, problem-solving, and decision-making skills.- Proven ability to manage and lead a diverse team, including remote members.- Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders.- Ability to work on-call as needed and respond to emergencies promptly.- Experience with high transactional e-commerce platforms.Preferred Qualifications :- Relevant certifications (e., ITIL, PMP, AWS Certified Solutions Architect, Cisco CCNA/CCNP).- Experience with infrastructure-as-code tools (e., Terraform, Ansible).- Experience in a highly regulated industry (e., finance, healthcare) is a plus.Benefits :- Competitive salary and performance-based bonuses.- Ongoing professional development opportunities and certification support.- Flexible work hours and remote work options.- Vibrant company culture
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: Head - Network OperationsEmployement Type: Full timeContact Details:
Company: Leading ClientLocation(s): Hyderabad
Keyskills: IT Infrastructure Linux Terraform DevSecOps Ansible Problem Management Incident Management ITIL IT Compliance IT Operations IT Security
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IDESLABS
Since its established in August 10 2013 in Hyderabad , Telangana, India, IDESLABS Pvt Ltd has committed to provide high quality of Consulting Services and Corporate Trainings to our customers in locally in India and across the globe. With our TEAMs passion towards the organization developm...
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