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Non Voice - Fresher (2024) @ Trigent Software

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 Non Voice - Fresher (2024)

Job Description

Role & responsibilities:


Consultant

Consultant: is responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of identified mentor/lead. The employee is accountable for following process standard operating procedures. Also needs to identify various process related scenarios, perform proactive analysis around it and propose a solution or process improvement.  

Competencies:   Ability to understand the basic nature of the domain and relating that to the entire value chain of mortgage and title insurance solutions, Time Share property, Claims Servicing & Claims Prevention etc.  

 Should have basic knowledge of Mortgage and Title Insurance Concepts   Ability to Retrieve relevant information using appropriate Online Business-related Websites   Ability to use these tools to perform required search and collate information. Ability to Process Simple, Medium and High complexity tasks o Follow the set guidelines/framework while structuring all work products o Maintain compliance to the Quality metrics o Ability to display the culture of FTR (First Time Right) While processing orders o Ability to quickly unlearn / learn various tools, processes and controls to deliver effectively


Preferred candidate profile:


Fresher 2024 Graduate, Comfortable with Night Shift


Interested candidates can contact to HR Muskhan OR can share their resumes to mu******s@tr****t.com


Regards,

HR Muskhan

Trigent Software

mu******s@tr****t.com

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers

Contact Details:

Company: Trigent Software
Location(s): Bengaluru

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Keyskills:   Email Support Communication Skills Non Voice International Non Voice Semi Voice Chat Support Bpo Non Voice Chat Process

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₹ 50,000-2.75 Lacs P.A

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Trigent Software

Trigent is a leading provider of IT services and solutions, headquartered in Boston, USA, with development centers in India. We are committed to delivering high-quality software solutions and services to our clients across the globe. Our expertise spans a wide range of industries, and we take pri...