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Mechanical Engineer @ MSD Technologies

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 Mechanical Engineer

Job Description

MSD Technologies is currently looking for a dedicated Technical Support Engineer to join our team in Gurugram

As a Technical Support Engineer, your main responsibility will be to ensure customer satisfaction by effectively resolving technical issues and delivering outstanding customer service

We are seeking a candidate with good knowledge of Mechanical Engineering (thermodynamics and RAC) and good problem-solving abilities, effective communication skills and a good understanding of computers

If you are passionate about providing solutions and have a knack for problemsolving, we invite you to apply and be part of our dynamic team in Gurugram

Responsibilities:

  • Provide technical support to customers by diagnosing and resolving product-related issues in a timely and efficient manner
  • Collaborate with cross-functional teams to ensure a seamless customer experience and resolution of technical difficulties
  • Document and communicate technical solutions to both customers and internal team
  • Assist in the development of support documentation and training materials
  • Stay up-to-date with product developments and industry trends to enhance troubleshooting capabilities

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Production, Manufacturing & Engineering
Role Category: Engineering
Role: Mechanical Engineer
Employement Type: Full time

Contact Details:

Company: MSD Technologies
Location(s): Noida, Gurugram

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Keyskills:   Training Administration C Customer satisfaction Customer service Windows Customer experience Troubleshooting Mechanical engineering Technical support

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MSD Technologies

MSD Technologies is a leading engineering services and technical solution provider for India and overseas HVACR Industry to find the right product employing cutting edge technologies.