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Hiring For International Process @ Hexaware Technologies

Home > Voice / Blended

 Hiring For International Process

Job Description

Process: Customer Service


Job Role: Handle inbound calls and provide assistance to postpaid and prepaid customers regarding their account inquiries, billing issues, and service problems.


Designation: Executive / Sr. Executive

Experience: Fresher / The candidate should hold minimum 6 months International Voice experience.
Qualification: Hsc / Graduate


Shift Timing: 24/7 Shifts

Week Off: 2 rotational week off

Role:


"1. Handle inbound calls and provide assistance to postpaid and prepaid customers regarding their account inquiries, billing issues, and service problems.

2. Resolve customer complaints and issues by providing accurate information and offering appropriate solutions in a timely manner.

3. Educate customers on available plans, features, and promotions to enhance their service experience and increase customer satisfaction."


Location: Ghansoli - Loma IT Park


Interested candidates can share their CV's on Ju***D@he*****e.com


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: Hexaware Technologies
Location(s): Mumbai

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Keyskills:   Inbound Process Voice Support Inbound Voice Process Customer Support Customer Service International Call Center Customer Care Inbound Calls Voice Process International BPO International Voice Process

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₹ 1-2.5 Lacs P.A

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Hexaware Technologies

Hexaware BPS. is the wholly owned subsidiary of Hexaware Technologies Ltd. We are currently staffed at 4000+ people across Navi Mumbai (Mahape) Chennai, Nagpur US, Mexico and Russia. Hexaware BPS leverages on a strong technology legacy from its parent organization. With an amalgamation of passionate...