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Hiring For International Voice Process - Bangalore (Belandur) @ IT

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 Hiring For International Voice Process - Bangalore (Belandur)

Job Description


Job Responsibilities / Authorities

  • Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool
    Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes
    Walk customers/ Provide navigational support on self service portal
    Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines
    Place outbound calls to customers when required in line with Client / Company guidelines
    Work productively whilst maintaining exceptional call/data quality standards in line with targets
    Contribute to the team through open and regular communication with peers / supervisors
    Adhere to all company or departmental policies and procedures (personnel and operational)

Working Hours:
Shift will be in any of United States of America time zones
Open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun)

Please share your resume on sw***********a@nl****h.in

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Fortune Global
Location(s): Bengaluru

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Keyskills:   Voice process International Call Center US Calling International voice process Voice support US Blended process excellent communication Us Voice Process International bpo International Calling

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