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City Head - Upselling @ Petpooja

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 City Head - Upselling

Job Description

Roles and Responsibilities:


  • Team Management:

Lead, mentor, and manage a team of ASMs and RMs in the city.

Ensure each team member meets their targets and follows the sales process.

Conduct daily/weekly reviews to track performance, productivity, and pipeline health.

Foster a high-performance culture and accountability across the team.


  • Revenue & Target Achievement:

Own the citys monthly upselling revenue targets and deliver consistent growth.

Drive adoption and increased usage of all VAS offerings across the existing customer base.

Strategically push higher-value plans and services to increase average revenue per customer.


  • Sales Strategy Execution:

Create and implement city-level sales plans based on company objectives.

Monitor market trends, customer feedback, and competitor activity to fine-tune strategy.

Collaborate with marketing and product teams to run city-specific campaigns.


  • Process & Reporting:

Ensure 100% CRM compliance and data hygiene.

Share daily/weekly performance reports with leadership.

Conduct regular field visits to support ASMs & RMs and ensure on-ground alignment.


  • Customer Success & Retention:

Work closely with the support and operations team to ensure existing clients are satisfied.

Help resolve escalated customer issues and ensure long-term retention


Job Classification

Industry: Software Product
Functional Area / Department: Sales & Business Development
Role Category: Enterprise & B2B Sales
Role: Regional Sales Manager (B2B)
Employement Type: Full time

Contact Details:

Company: Petpooja
Location(s): Mumbai

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Keyskills:   Upselling Cross Selling Field Sales B2B Sales Revenue Generation Target Achievement City Operations Direct Sales Revenue Maximization Market Expansion Target Marketing Profit Growth

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₹ -9 Lacs P.A

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Petpooja

About Company :Petpooja is the largest next generation Point of Sale Software platform with the usage of more than 25,000+ outlets live across India. We are a Product base software company based out of Ahmedabad, Gujarat.The company is present in more than 135+ cities across...