Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Soft Skills Trainer @ Apollo Pharmacy

Home > Teaching & Training - Other

 Soft Skills Trainer

Job Description

Training:


  • Training Need Identification and Analysis; customization of Training Methodology.
  • Preparation of Monthly Training Calendar.
  • Coordinate and deliver Training (Internal) in supervisory development, soft-skills, and process driven for frontline associates and achieving training man-days.
  • On the job training to the front - end employees.
  • Plan and deliver induction to new hires on bi-monthly basis.
  • Plan and deliver new hires training program on bi-monthly basis.
  • Plan and deliver existing employees training program.
  • Plan and conduct on-the-job (OJT) training in stores as per business requirements.
  • Plan and co-ordinate the new business initiatives of the company.
  • Act as counsellor for handholding of employees.

HR:


  • Coordinate with HR.
  • To receive the list of new joinees eligible for induction and new hire training as per the training calendar.
  • To submit the attendance of trainees undergoing induction and new-hire training.
  • To track three monthly assessments of trainees and carry out counselling whenever required.
  • To help solve issues related to attendance, ID card, uniform etc.

Budget & MIS:


  • Generate and maintain training related employee database.
  • Prepare report of fortnightly training plan for supervisor and frontline associate to the Training Head.
  • Record actual monthly training expenditure in training MIS.

Operations & Customer Service:


  • Encourage and direct supervisors for collecting customer feedback forms.
  • Collect relevant issues during branch visit and coordinate with concerned in operations for solutions.
  • Liaison with the concerned in operations to deliver operations modules during New hire training.

Skill Set:


  • The incumbent needs to have good conceptual understanding of best practices in relation to the retail industry.
  • Self-motivated, fluent communication in respective regional language & English is a must.
  • Presentation and interpersonal skills with a flair for customer service orientation.
  • Passion for delivering training, responsibility sharing and act as a facilitator to the trainees.
  • This job will require travelling within the region across retail pharmacies for on-the-job training purpose.

Job Classification

Industry: Retail
Functional Area / Department: Teaching & Training
Role Category: Teaching & Training - Other
Role: Teaching & Training - Other
Employement Type: Full time

Contact Details:

Company: Apollo Pharmacy
Location(s): Mumbai

+ View Contactajax loader


Keyskills:   Soft Skills Training Training Training Need Analysis Behavioural Training Training Delivery

 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ 4-8 Lacs P.A

Similar positions

Aviation Trainer - Bangalore Infantry

  • Frankfinn
  • 10 - 15 years
  • Bengaluru
  • 5 days ago
₹ 5.5-7.5 Lacs P.A.

Aviation Trainer - Lucknow

  • Frankfinn
  • 10 - 15 years
  • Lucknow
  • 5 days ago
₹ 5.5-7.5 Lacs P.A.

Aviation Trainer - Mumbai Andheri

  • Frankfinn
  • 10 - 15 years
  • Mumbai
  • 5 days ago
₹ 5.5-7.5 Lacs P.A.

Aviation Trainer - Nagpur

  • Frankfinn
  • 10 - 15 years
  • Nagpur
  • 5 days ago
₹ 5.5-7.5 Lacs P.A.

Apollo Pharmacy

Wipro Ltd (NYSE:WIT) is a global information technology, consulting and outsourcing company with 170,000+ workforce serving clients in 175+ cities across 6 continents. \\\\\\\\r\\\\\\\\n\\\\\\\\r\\\\\\\\nWipro helps customers do business better by leveraging our industry-wide experience, deep techno...