Nri Relationship Manager @ Idfc First Bank

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Nri Relationship Manager

Idfc First Bank
5 - 8 years
Visakhapatnam
6 months ago
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Job Description

Job Title: Relationship Manager-NRI

Function/ Department: NRI Business

Job Purpose:

The role entails deepening the relationship by providing solutions to meet the requirements of the NRI customers and ensuring value-added customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. The role bearer is responsible for acquiring NTB non-resident clients and servicing the existing relationships contributing to the larger branch banking channel objectives.

Roles & responsibilities:

Inform customers of new products or product enhancements to further expand the banking relationship.
Coordinate with other functional teams to provide seamless access to other products.
Ensure the enhancement of customer value by understanding and providing customized solutions.
Maintain updated and accurate relationship records for assigned customer accounts.
Penetration of group or family accounts of the existing mapped base
Track customer complaints, queries and turnaround times for customer satisfaction.
Plan and conduct special sales initiatives and events for prospective and existing corporations.
Assist the Senior Relationship Manager - NRI in providing a best-in-class customer experience to become their banking partner of choice.
Evaluate the growth strategy based on competitor analysis and feedback from different channels and customers.
Recommend process changes to improve service efficiency and quality across the branch network.

Educational Qualifications:

Graduation: Any Graduate

Experience: 5-8 years of relevant experience.

Job Classification

Industry: Banking
Functional Area / Department: Sales & Business Development
Role Category: Retail & B2C Sales
Role: Retail Sales
Employement Type: Full time

Contact Details:

Company: Idfc First Bank
Location(s): Visakhapatnam

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Keyskills: Nri Banking NRI Relationship Management Nri Sales

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₹ 6-9 Lacs P.A

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Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

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How to Apply:\n\nTo schedule your interview call or send your CV through WhatsApp\n\nContact Us: HR Shruti - 7030022495

Nri Relationship Manager @ Idfc First Bank

Home > Retail & B2C Sales