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Senior Customer Support Associate @ Fortune India

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 Senior Customer Support Associate

Job Description

Candidate Eligibility Criteria

  • Education: Graduation & UG with 9 months of customer care Exp.
  • Experience: Minimum 1 year in a travel-based BPO environment(Preferred) or with a premium Travel process
  • Skill Set: C1 level communication
  • Process Type: Voice
  • Shifts: 24x7 rotational (Candidates must be comfortable with night shifts)
  • Week Offs: Rotational
  • Cab Facility: One-side cab during odd hours (window: 7 PM 6 AM)
  • Process Operating Hours: 8:30 AM to 8:30 PM

Virtual interview Salary 2.4 LPA to 4.2 LPA (Hike on Last drawn)

Good communication

Noida location

Yuvraj- 7678666***

Email id yu**********l@nl****h.in

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Fortune India
Location(s): Noida, Gurugram

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Keyskills:   International Voice Process BPO Blended Process Inbound Process Customer Service International Call Center Solving Queries Voice Process Voice Support Amadeus US Process Customer Support Airline Process CSE Travel Process GDS Customer Care International BPO UK Process

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₹ 2-4.25 Lacs P.A

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Fortune India

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