Technical Consultant
- Idox
- 5 - 7 years
- Pune
- 7 months ago
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Job Description
Key responsibilities
- Assess, plan and organise the delivery of allocated work packages to meet agreed scope, budget, time and quality standards
- Install, configure and customise Idox software including ancillary products onto customer environments
- Take ownership of assigned tasks as agreed with the project manager and your line manager, and see them through to successful completion
- Liaise with customers to ensure the companys software is implemented and used as effectively as possible
- Familiarise customers with the software to demonstrate successful delivery and aid testing and acceptance
- Develop and maintain up-to-date detailed knowledge of the companys products in accordance with a
- personal development plan
- Provide support and maintenance services to customers in collaboration with other groups within the company
- Compile and maintain required technical and project documentation
- Proactive assessment of areas for business process improvement within domain knowledge.
- i.e. suggesting areas for increasing efficiency and quality of services
- Achievement of 80% minimum utilisation target.
To be successful, youll need to bring:
- Excellent communication skills, written and verbal
- High level of organisation, with good personal planning
- Previous experience of working technical delivery, ideally with UK based corporate customers.
- Good trouble shooting skills and able to independently and as part of a team.
- An understanding of the principles for Web development and deployment
- Enthusiasm for technology and learning new skills
- A basic understanding of relational databases such as SQL Server or Oracle
- Experience of server based operating systems such as Windows Server
- Willingness to work flexibly and travel, if required to do so.
Additional desirable qualities:
- A true interest in technology, enjoying the deployment of software into client systems
- Ability to solve problems
- Inquisitive nature, striving to learn from customers and colleagues alike.
Job Classification
Industry: Software ProductFunctional Area / Department: Project & Program ManagementRole Category: Technology / ITRole: Technology / IT - OtherEmployement Type: Full timeContact Details:
Company: IdoxLocation(s): Pune
Keyskills: Software Configuration Software Implementation Software Integration SQL Python Azure Active Directory Windows Server Oracle
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Idox
Our specialist software solutions power the performance of government and industry, driving productivity and a better experience for everyone.Built around the user and designed in collaboration with experts who have worked through every detail of every process from end-to-end, ...
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