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Chat Support Associate @ Top B2b Mnc

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 Chat Support Associate

Job Description

Job Title:

Chat Process Associate


Location:

[City Name -Gurugram, Haryana]


Work Mode:

Work from Office


Job Type:

Full-Time | Permanent


Job Description:

We are hiring Chat Process Executives for our upcoming joining batch. Candidates must be customer-oriented and ready to work in a fast-paced BPO/chat support environment.


Eligibility Criteria:


  • Education: 12th Pass / Undergraduate / Graduate
  • Experience: 0-2 year (Freshers & experienced both can apply)

Roles & Responsibilities:


  • Handle customer queries via chat in a timely and professional manner
  • Provide product/service information clearly and accurately
  • Troubleshoot issues and resolve complaints
  • Maintain customer records and communication logs
  • Work in rotational shifts as required

Key Skills Required:

Chat Process, Customer Support, Customer Service, Typing Speed, Communication Skills (Hindi & English), Basic Computer Knowledge, Problem Solving, Fresher Friendly, Customer Handling, BPO, Non-Voice Process


Salary Range:

up to 3.50 lpa


Perks & Benefits:


Monthly Incentives up to 2,000

  • Professional growth and training
  • Supportive team environment
  • Stable career in customer experience
  • interested candidates can share your resume on mob-9555373*** (HR Rudra)

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers

Contact Details:

Company: Top B2b Mnc
Location(s): Noida, Gurugram

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Keyskills:   Chat Process Communication Skills BPO Email Support Typing Speed Communicational Skills Problem Solving Chat Support Non Voice Written Communication Computer Fresher Hiring Rotational Shifts Customer Handling

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₹ 1-3.25 Lacs P.A

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Top B2b Mnc

Top B2B MNC in Management Consulting Domain