DLP & Endpoint Management Consultant @ NTT DATA, Inc.

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DLP & Endpoint Management Consultant

NTT DATA, Inc.
7 - 10 years
Hyderabad
7 months ago
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Job Description

Req ID: 314805 We are currently seeking a DLP & Endpoint Management Consultant to join our team in Hyderabad, Andhra Pradesh (IN-AP), India (IN). Key Responsibilities:

Quality assurance of incidents, service requests and change requests

Attainment of SLAs, KPIs and associated reporting

Ensure system/application alerts are acknowledged and actioned

Appropriate escalation to STO management and leadership

Oversight of all activities of the team across incidents, service requests and change requests

Manage high-priority incidents and requests related to the toolset

Ensure strict compliance with audit controls and evidence requirements

Lead advanced troubleshooting of complex incidents and provide expert support to L1 and L2 team members

Assist the product lead on major incident management calls to provide support on active incidents coordinating the larger team

Mentor and share advanced knowledge with L1 and L2 analysts

Identify automation and optimization opportunities

Experience:

Excellent prior experience and understanding of Data Loss Prevention terminology and processes

Reporting using PowerBi, PowerPoint and Excel

Scription using PowerShell and Batch files

Bachelor"s or Master"s degree in Computer Science, Information Technology, or related field

5-7 and 7-10 years of experience in a security operations role

2+ years of management / team leader experience. Proven demonstrable leadership and mentorship skills

Expert troubleshooting capabilities

Exceptional communication skills

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Consulting
Role Category: Management Consulting
Role: Management Consulting - Other
Employement Type: Full time

Contact Details:

Company: NTT DATA, Inc.
Location(s): Hyderabad

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Keyskills: management consulting power bi assurance powershell troubleshooting project management operations management information technology team management customer service problem management change management itsm incident management itil sla management

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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NTT DATA, Inc.

Company DetailsNTT DATA, Inc.

DLP & Endpoint Management Consultant @ NTT DATA, Inc.

Home > Management Consulting