Service Desk Engineer || Mumbai @ Team Computers

Job Description

Job Description:
We are looking for a Technical Service Desk Executive to support end-users by troubleshooting hardware and software issues. You must have hands-on experience with Service Desk ticketing tools, ITIL processes, and strong technical skills.

Responsibilities:

• Troubleshoot Windows, Mac, MS Office, Teams, OneDrive, and office applications.
• Manage hardware and OS issues for laptops, desktops, and other end-user devices.
• Follow ITIL processes for incident and service management.
• Provide excellent communication and customer support.

Requirements:

• 2-3 years experience in a technical service desk role.
• Good knowledge of IT troubleshooting and ticketing systems.
• Strong understanding of end-user hardware, software, and networking basics.
• Excellent communication skills.

Interested candidates can share their CVs at this email: le********v@te**********s.com or Whatsapp - 9599004***

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Keyskills:   Service Desk Management Ticketing Tools Service Desk ITIL Process Laptop Technical Helpdesk Windows Support Incident Management Helpdesk Management MS Office Troubleshooting