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Process executive - International voice @ Cognizant Technology

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 Process executive - International voice

Job Description

Role & responsibilities

  • b) English fluency is a requirement as all tools, communication, documentation, training, work are in English.
  • c) Skilled researcher and comfortable using a variety of online sources in various languages.
  • d) Good communication skills.
  • e) Keen attention to detail.
  • f) Self-motivated.
  • g) Customer service background (Communications team) preferred, but not necessary.
  • h) QGIS skills preferable.
  • i) Second language (if required as per Project Scope above).
  • k) Incident management experience is a big plus
  • m) Able to maintain positive attitude and attention to detail when performing repetitive tasks
  • n) Adaptable and able to learn new projects and processes
  • Willing to work in a Night shift based work schedule (24/7)
  • should be well versed with English language

Preferred candidate profile



Perks and benefits



Job Classification

Industry: BPO / Call Centre
Functional Area: BPO / Call Centre
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Mumbai

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Cognizant Technology

Cognizant Technology Solutions India Ltd Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combi...