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Cognigy AI Developer - Hyderabad @ Mind Waveai Solutions

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 Cognigy AI Developer - Hyderabad

Job Description

Job Responsibilities:


Design and Develop Conversational Flows: Design and implement conversational flows using Cognigy AI platform to create engaging chatbot experiences across various channels.


Natural Language Understanding (NLU): Implement NLU capabilities to understand user intents and entities, and effectively handle user queries and requests.


Integration: Integrate Cognigy AI with external systems, APIs, databases, and third-party services to enable chatbots to perform tasks such as fetching information, processing transactions, and interacting with other systems.


Customization and Personalization: Customize chatbot interactions and responses based on user context, preferences, and historical data to provide personalized experiences.


Testing and Optimization: Conduct testing and optimization of conversational flows to ensure accuracy, efficiency, and user satisfaction. Use analytics and user feedback to continuously improve chatbot performance.


Deployment and Maintenance: Deploy chatbots to production environments and monitor performance. Provide ongoing maintenance and support to ensure smooth operation and timely resolution of issues.


Documentation: Document conversational flows, integration points, and technical specifications to facilitate knowledge sharing and collaboration within the team.


Required Skills and Qualifications:


Proficiency in Cognigy AI Platform: Hands-on experience with Cognigy AI platform or similar conversational AI tools.


Programming Skills: Strong proficiency in programming languages such as JavaScript/Node.js, Python, or Java for implementing custom logic and integrations.


Natural Language Processing (NLP) and NLU: Knowledge of NLP techniques and NLU models for understanding user input and generating appropriate responses.


API Integration: Experience with integrating chatbots with external APIs, web services, and databases using RESTful APIs, GraphQL, or other integration methods.


Version Control: Familiarity with version control systems such as Git for code management and collaboration.


Problem-Solving Skills: Ability to analyze complex requirements and design solutions to meet business objectives effectively.


Communication Skills: Excellent verbal and written communication skills to collaborate with cross-functional teams, gather requirements, and communicate technical concepts effectively.


Attention to Detail: Strong attention to detail to ensure accuracy and quality of conversational flows and interactions.


Adaptability: Ability to quickly learn new technologies and adapt to changing requirements and priorities in a fast-paced environment.


4+ years of experience in software development, with a focus on conversational AI or chatbot development.

Job Classification

Industry: IT Services & Consulting
Functional Area: IT Services & Consulting
Role Category: Software Development
Role: Software Development - Other
Employement Type: Full time

Contact Details:

Company: Mind Waveai Solutions
Location(s): Hyderabad

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Mind Waveai Solutions

Mindwave Solutions is an Information Technology consulting firm since 2012 across the United States, with offices in New Jersey, Atlanta and India. We deliver IT solutions to complex business processes through successful integration of people, technology and efficient business systems. We...