Client Relationship Manager - Mumbai @ Asian Business

Job Description

Client Relationship Manager - ABEC Pvt Ltd

We are seeking a dynamic and presentable Client Relationship Manager to join our vibrant team. In this role, you will play a pivotal role in ensuring a seamless and successful client journey, from initial contact to post-event follow-up. As our Client Relationship Manager, you will play a crucial role in ensuring the success of every event by fostering strong relationships with our clients and guests

Responsibilities:

• Manage client relationships and guest communication for various events, ensuring accuracy and efficiency. Develop and implement strategies to generate new leads and expand ABEC's client base. Build and maintain positive relationships with existing clients, anticipating their needs and exceeding their expectations. Act as the primary point of contact for clients and guests, addressing inquiries and resolving concerns promptly and professionally. Develop and maintain detailed client profiles and event information. Coordinate with internal teams to ensure seamless event execution and guest satisfaction. Travel throughout India to attend meetings, visit potential clients, and oversee event logistics.
• Qualifications: Proven 2+ years of experience in client relationship management, preferably within the event industry. Excellent communication skills, both written and verbal, with the ability to build rapport with clients and guests. Strong organizational and time management skills to prioritize multiple tasks in a fastpaced environment. Proficient in Microsoft Office Suite and CRM software

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