Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Opening_Team Leader - Operations (Domestic E-commerce Inbound _ Bhopal) @ Hexaware Technologies

Home > Operations

 Opening_Team Leader - Operations (Domestic E-commerce Inbound _ Bhopal)

Job Description

Job description

Opening_Team Leader - Operations (Domestic E-Commerce Inbound) _ Bhopal

Only Immediate joiner

5 days working with 24/7 rotational shift.


  • Looking a candidate with overall Minimum 4-8 years of experience in those as a TL for voice Process should at least 1 to 2 year on paper.
  • Voice Experience -Mandate
  • E-Commerce Domain Experience - Added advantage.
  • Good communication
  • Budget - INR 4.2L
  • Should know KPI/KRA/Attrition/Shrinkage/Occupancy/CSAT/DSAT/SLA/AHT.
  • Graduation - Mandate
  • Only immediate joiner.
  • Inbound
  • Should have prior experience of handling voice process
  • Responsible for meeting the SLA targets
  • Excellent real time management skills
  • Ensure schedule adherence and create an encouraging team environment.

Interested Candidate please share CV on,

po****3@he*****e.com or,

call or what's app on 7869304***

Regards,

Pooja


Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Team Leader
Employement Type: Full time

Contact Details:

Company: Hexaware Technologies
Location(s): Bhopal

+ View Contactajax loader


Keyskills:   lead BPO team lead Inbound Operations Voice

 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ 2-4.25 Lacs P.A

Similar positions

Manager Operations International Voice Banking Customer Support Hyd

  • International BPO
  • 9 - 14 years
  • Hyderabad
  • 19 hours ago
₹ Not Disclosed

F&V auditor / store auditor

  • Zepto
  • 0 - 2 years
  • Hyderabad
  • 22 hours ago
₹ Not Disclosed

Sr Lead Consultant - Enterprise Apps

  • Birlasoft
  • 8 - 12 years
  • Bengaluru
  • 2 days ago
₹ Not Disclosed

Opening For Multi-Channel Helpdesk - (Music Researcher)

  • Cognizant
  • 0 years
  • Hyderabad
  • 3 days ago
₹ Not Disclosed

Hexaware Technologies

Hexaware BPS. is the wholly owned subsidiary of Hexaware Technologies Ltd. We are currently staffed at 4000+ people across Navi Mumbai (Mahape) Chennai, Nagpur US, Mexico and Russia. Hexaware BPS leverages on a strong technology legacy from its parent organization. With an amalgamation of passionate...