CSE Indian Payroll @ PNR Software Solutions

Job Description

The role of a Customer Service Executive is to ensure that the tasks assigned are completed on time, accurately and completely. He is responsible for understanding the promised service to his client (s). He is responsible for following all the agreed processes and procedures diligently and without any requirement for follow up from his line manager. His responsibility includes attending all training programs assigned to him, attend periodic team meetings, feedback sessions and to seek clarifications where the process or deliverables are unclear to him. He is responsible to ensure that his attendance is regular, and his absences are planned. The Customer Service Executive reports into the Process Leader and is required to escalate issues to his direct line manager related to client servicing. There are no roles that report into the Customer Service Executive.

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Others
Functional Area: Not Applicable
Role/Responsibilies: CSE Indian Payroll

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Keyskills:   Customer Service Client Servicing Process Management Training Communication Team Meetings