Workday Administrator
- Global Healthcare
- 5 - 6 years
- Hyderabad
- 9 months ago
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Job Description
PRINCIPLE DUTIES AND RESPONSIBILITIES
User Management
- Perform user management for Workday ERP database including Role and Permission management.
Workday Cloud Support
- Manage and implement basic system configuration.
- Provide functional guidance to developers and the QA team in execution of business processes related to system functions and behaviors.
- Provide data guidance to developers and the QA team regarding questions on tables and data elements.
- Manage the database changes associated with upgrades to the Workday ERP software.
- Define and manage a Disaster Recovery process.
- Continuously monitor the databases for performance issues.
- Work with GHX support organizations to remediate database issues.
Processes
- Define and implement a data refresh process and strategy.
- Define and implement a data de-identification process.
- Define and implement multiple test environments.
Operational Duties
- Adhere to Change Management guidelines for all system changes and enhancements.
- Manage database user access.
KNOWLEDGE AND SKILLS
Required Qualifications
- Bachelor s degree in Computer Science/Information Technology/Systems or related field or demonstrated equivalent experience.
- 5+ years of hands-on Workday Cloud Administration and system support experience with mid to large market sized companies. Experience with the following Workday Cloud applications: GL, AP, AR, FA, Cash, Procurement, SSP, BI, SmartView and ADF.
- 2+ years of hands-on experience in Workday Cloud Database Administration.
- 2+ years of hands-on experience in a support organization or capacity.
- 2+ years experience with data refresh and de-identification strategies and implementation.
- Understanding of Quality Assurance testing practices.
- Hands on knowledge of Workday Cloud SCM Workflow
Required Skills
- Possess strong business acumen to communicate with and support Sales, Sales Operations, Customer Support, Finance, Accounting, Revenue, Purchasing, and HR as needed in a functional capacity.
- Possess reasonable technical acumen to allow learning/working in a basic technical/functional capacity in all Corporate Systems platforms.
- Advanced PC skills including MS Excel, PowerPoint, Outlook,
- Basic SQL
- Strong analytical and problem-solving abilities.
- Strong interpersonal and communication skills.
- Familiarity of current project management/execution methodologies.
- Must be tasked oriented with strong organizational and time management skills.
- Flexible and able to quickly adapt to a dynamic business environment.
- Ability to effectively communicate (written and verbal) complex solutions and ideas at a level suitable for any level of personnel from basic business users to highly technical developers.
- Ability to provide excellent customer service and collaborate between teams.
- Ability to handle workload under time pressure and meet strict deadlines.
- Flexible and able to quickly adapt to a dynamic business environment.
- Ability to keep highly sensitive information confidential and be familiar with HIPPA and GDPR regulations.
- Must be able to manage time using a work queue comprised of issue tickets across multiple platforms and perform to published service levels (SLA) and key results (KR)
KEY DIFFERENTIATORS
- Certifications
Job Classification
Industry: Medical Services / HospitalFunctional Area / Department: Engineering - Software & QARole Category: DBA / Data warehousingRole: Database AdministratorEmployement Type: Full timeContact Details:
Company: Global HealthcareLocation(s): Hyderabad+ View Contact
Keyskills: Procurement Supply chain Change management Manager Quality Assurance Project management Healthcare Customer support Customer service Analytics SQL
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