Product Trainer (Naukri.com)
- Info Edge
- 3 - 6 years
- Noida, Gurugram
- 7 months ago
- Email to a friend
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Job Description
Product Trainer Naukri.com
Job Objective: The objective of this role is to design training materials and deliver online/offline product training to recruiters on the business portals products and features.
Key Responsibilities:
Conduct offline and online training sessions for clients, ensuring clear communication and engagement.
Develop, design, and continuously update training content and materials tailored to client needs.
Manage end-to-end training programs for recruiters and entrepreneurs of premium clients to improve product usage and adoption.
Utilize a variety of training methodologies, techniques, and tools to maximize the effectiveness of training sessions.
Answer client queries promptly and provide solutions to enhance client satisfaction.
Collaborate with internal teams (product, sales, support) to understand product updates and translate them into training materials.
Monitor and evaluate training effectiveness through feedback, assessments, and performance metrics.
Identify gaps in client knowledge and customize training programs accordingly.
Maintain a training calendar and manage scheduling logistics efficiently.
Required Skills & Qualifications:
Proven experience as a Product Trainer, Corporate Trainer, or similar role.
Excellent presentation and communication skills with the ability to engage diverse audiences effectively.
Strong content creation skills with the ability to design interactive and impactful training modules.
Knowledge of instructional design principles and their application to develop effective learning programs.
Ability to manage multiple clients and training schedules concurrently.
Proficiency in virtual training tools and platforms (Zoom, Microsoft Teams, WebEx, LMS, etc.).
Good problem-solving skills with the ability to handle client queries confidently and professionally.
Work Schedule: Monday to Saturday, rotational off; 9-hour shifts within a flexible window between 9:00 AM and 9:00 PM.
Job Classification
Industry: InternetFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success - OtherEmployement Type: Full timeContact Details:
Company: Info EdgeLocation(s): Noida, Gurugram
Keyskills: Product Training Communication Skills Presentation Skills Upselling Cross Selling
Info Edge
Criteo (NASDAQ: CRTO) is the global commerce media company that enables marketers and media owners to drive better commerce outcomes. Its industry leading Commerce Media Platform connects thousands of marketers and media owners to deliver richer consumer experiences from product discovery to purchas...
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