Job Description
Roles & Responsibility-
Communicating with clients via phone calls, emails, or in-person
Identifying and resolving client queries
Maintaining a detailed and accurate record of all client details and communications
Building and maintaining long-lasting business relationships with clients
Ensuring to respond to client queries in a professional and timely manner
Providing clients with relevant information on the products and services offered by the company
Identifying and making promotional/marketing offers to potential clients Achieving the monthly/yearly revenue targets
Requirements-
HSC/Graduate in any stream
Proven work experience in the Customer Service department as a Client Servicing Executive
Excellent communication and interpersonal skills
Good time management and organizational skills
Strong analytical and problem-solving skills
Deadline-driven and highly motivated individual
Ability to maintain a calm composure in stressful situations
Good listening skills
Ability to work independently and collaboratively
Ability to offer excellent customer service
Job Classification
Industry: Insurance
Functional Area: Insurance
Role Category: Banking Operations
Role: Relationship Manager
Employement Type: Full time
Contact Details:
Company: IIFL Home Finance
Location(s): Mumbai