IT Support Professional @ Mobile Programming

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IT Support Professional

Mobile Programming
5 - 10 years
Pune
2 months ago
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Job Description

Candidate Skill:Technical Skills LMS, LOS, Production Support, Issue Tracking, Escalation Handling, Stakeholder Coordination, Shift Support, Documentation, Communication, Non-Technical Support

Job Description:We are looking for experienced Production Support Assistants with a strong background in non-technical support roles for a reputed organization in Pune. This is not a Business Analyst (BA) role.

Key Requirements:Must have cleared Pre-Employment Requisites (PREP).Minimum 5 years of relevant experience in production support.Familiarity with LMS (Loan Management System) and LOS (Loan Origination System) is mandatory.Ability to handle escalations, support end-users, and coordinate with internal teams.Strong communication and coordination skills.Ability to document and track issues effectively.Work Schedule:5-day working week (any 5 days, including Saturday or Sunday).

Rotational Shifts:10:00 AM 7:00 PM2:00 PM 11:00 PM

Key Skills:Production SupportIssue Tracking and Escalation ManagementAwareness of LMS and LOSNon-technical Stakeholder CoordinationShift Flexibility

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Mobile Programming
Location(s): Pune

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Keyskills: IT Support Escalation Handling LOS LMS Issue Tracking Shift Support Production Support

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Enter Skills (key skills, subjects, technologies & roles to use in search)

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IT Support Professional @ Mobile Programming

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